Quick Start Guide

All eyewear is carefully inspected before shipping. While defects are rare, it’s important to know what qualifies as a true manufacturer defect...

1. Plastic (Acetate) Eyeglass & Sunglass Frames Important Note Acetate frames are hand-assembled, so slight misalignments (e.g., uneven temples,...

The Return History section allows you to track all product returns linked to your orders. This ensures transparency in the return process and helps...

The Transactions page shows a detailed record of all financial activities connected to your account and orders. This is where you can track credits,...

The Order History page allows you to track all past and current orders, including their status, payment details, and shipping information. How to...

1. Shipment History Overview The Shipment History page shows you a list of all past shipments with details like shipment IDs, order IDs, quantities,...

At B2B Frames, we want your purchasing experience to be smooth, secure, and transparent. Below you’ll find an overview of the payment methods we...

1. Shipping Cost Shipping cost is automatically calculated at checkout based on your order volume and location. ⚠️ Currently, this feature is in...

1. Cart Overview (left side of Checkout) What you see: Product card (one per item): • Image + Brand/Model/Size (e.g., FT0889-K 45E 55 mm). • In...

1. Opening the Main Menu What you see: Menu button (☰ MENU) at the top left. Categories: Eyeglasses, Sunglasses, Brands, New Arrivals, Sales. Steps:...

1. Accessing Your Account What you see: Account icon (top right, shaped like a person). Search bar, wishlist, and cart next to it. Steps: Go to the...

Advanced search capabilities is designed to help you find information quickly and easily. This article will guide you through the feature and show you...